Newark Airport car and limo service FAQs

Yes. We track every flight and dispatch your driver to match your actual arrival time.

Call our office at 862-233-8400. Our dispatch team always knows where your vehicle is and is on duty 24/7 to help.

We recommend being at the airport at least 1.5 hours before a domestic flight and 2.5 to 3 hours before an international flight. We will suggest a pickup time based on traffic and expected weather, but the final pickup time is your choice.

We can cover last-minute rides, but we prefer at least 6 hours notice for a 4-passenger sedan and 48 to 72 hours for vehicles larger than 7 passengers.

Yes. An account is optional. With an account, we will not ask for all your details again when you call or email to book your next ride.

No. Every ride is 100% private.

Drivers are dispatched more than two hours before pickup and arrive at your location 15 minutes before your booking time. Traffic monitoring and GPS tracking help, but if a rare delay happens, we call you at least 15 minutes before pickup with an update on your driver.

Our chauffeured fleet includes the Lincoln MKT, Chrysler 300, Toyota Highlander, Chevrolet Suburban and Ford Transit passenger van. For airport limo rides, see our Newark Airport limo service.

No. We are open 24 hours a day, 7 days a week, 365 days a year.

Yes. All prices are all-inclusive of tolls, tax and gratuity.

The STF is our Service Transfer Fee (fuel charge). It applies to every ride.

Yes, unless there is wait time, extra stops, or a change to your pickup or drop-off address. We have no hidden fees.

Yes. The minimum is 2 hours for a 4-passenger sedan, 3 hours for a 6-passenger SUV and 4 hours for a 6 to 10 passenger stretch. Minimums for other vehicles depend on the booking date. Prom rides have an 8-hour minimum.

For hourly rides within the same area, the price is based on the number of hours the vehicle is booked, and you can make as many stops as you want. For rides between different towns, each transfer from pickup to drop-off is charged separately, plus wait time at each stop.

Call 862-233-8400. Cancellations and changes are accepted by phone only. Our terms and conditions have the full cancellation policy.

We have a 24-hour cancellation policy. Cancel at least 24 hours before pickup for a sedan or SUV, and 48 hours or more for larger vehicles, to avoid the full cancellation charge.

We accept all major credit cards, including Mastercard, Visa, American Express, Discover and Diners Club.

Yes. Our system needs a valid credit card number to secure every reservation in advance.

Yes. New customers are billed 1 to 2 days before the travel date, and returning customers are billed 1 to 2 days after.

Yes. Our accounts department emails your payment receipt within 2 days of the trip. Drivers do not hand out receipts.

Yes. Lost items go to our main office at the end of the driver's shift, and we contact you to arrange the return. We can return the item on your next trip or ship it to you for a $30 handling charge plus shipping.