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Questions to ask when hiring an airport car service

Most Important Questions to Ask When Hiring an Airport Car Service

When you are hiring an airport car service, it’s important that you hire the right company. Newark Airport Car and Limo Service wants to make sure that you have a positive experience with your airport transportation service, which is why it’s crucial to share the most important questions to ask when hiring a Newark Airport car service. This will discuss those important questions to ask so that you get the safe and high quality airport car services that you deserve.

What are the Requirements to be a Driver?

When you’re doing to research to pick the best airport car service, easily one of the most important questions that you should be asking is what the company requires as far as training and experience for their drivers. You need drivers that are highly trained and experienced to ensure that you have the safest experience when in their car. At Newark Airport Car and Limo Service, our drivers have over 20 years of experience as professional drivers. This experience ensures that our drivers not only know the best routes to get to Newark Airport, but it helps them have better defensive driver skills to make sure that you are safe when driving with us.

What Type of Vehicles are in Your Fleet?

There are a couple of reasons why you should ask what type of vehicles are in the fleet. One reason is because you want to make sure that the car service can provide you with the transportation that works for your specific needs. If you need to travel with a lot of items, large items, or a large family, you need to be able to accommodate those travel needs. You can check out the luxury fleet available on our website to see what we have available. Be sure that you schedule our service as soon as possible to ensure that the car that you need is available for your travels.

How are the Cars Maintained?

You want to make sure that your car is as safe as possible, which is why it’s so important to ask about the maintenance that the cars go through. Are they thoroughly inspected on a daily basis by an experienced mechanic? Are they serviced regularly? These answers will help you better understand how safe the car is and what type of condition the cars are in. You don’t want anything preventable to happen to the car on the road to the airport, so knowing when and how the cars are maintained is essential information.

How Many People are Allowed in the Car?

There is a maximum capacity for the cars used by a car service. You want to make sure that you’re upfront with how many people you are traveling with to make sure that you get a car that meets your needs. The last thing that you need is to show up for the car only to not have the room that you need, then you’re stuck finding another way to the airport. This could make you late for your flight and ruin the entire trip before it even gets started. Mention how many people are traveling with you and Newark Airport Car and Limo Service can make sure that you get the airport transportation that your party needs.

How Much Does It Cost?

When you get a quote for the cost, you want to make sure that there are no hidden fees that you are going to get slammed with. Ask about things like service charges or other potential fees that you may face. Newark Airport Car and Limo Service has a fixed fee for traveling to the Newark Airport, so you know exactly what you are going to pay and won’t have to worry about all of those hidden fees adding up.

How Safe is Your Service?

You want to know more about the measures that the car company takes to ensure that customers are safe when riding with them. You want to know what kind of safety features are in the car in case there is an accident. You also want to know if the drivers are fully vetted and have a thorough background check performed on them to ensure that only reliable and trustworthy drivers are responsible for getting you to or from the airport.

Is Your Company Fully Licensed and Insured?

If something does happen, you want to make sure that you and the people who you are traveling with are covered. When a company is fully licensed and insured, this not only means that you are completely covered but that this is a reliable service that makes their customers their top priority.

What are Your Change/Cancellation Policies?

Sometimes the unexpected happens, so it’s crucial to understand what the policies are in case you need to cancel or change your car appointment. Some car companies charge a lot for cancellations while others have policies where you can cancel between 24 and 48 hours without being penalized.

Are Your Vehicles Smoke-Free?

This is an important question to ask. You don’t want to light up in a car if it’s a smoke-free car. If you don’t smoke, you want to make sure that your car is clean and free of any environmental toxins that can occur if the car has been smoked in. Car companies will often keep their cars smoke free because it creates a healthier environment for the people riding in the car.


You want to be as safe as possible when heading to and from the airport, which is why you need to know as much as possible about the company you are selecting. Newark Airport Car and Limo service is a company that takes customer satisfaction very seriously, ensuring that the vehicles and the people who drive them are the best in the area. Our drivers have over 20 years of experience and are fully vetted before being hired. You can ask us any questions that you may have about our services and we are ready to help you out.


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